Ok. I have to give props to Brandon J. Jefferson of Higher Maintenance & Services LLC. He was recommended to me from someone in this group. I emailed him around 1 am in the morning and he called me around 10am. He asked me via text to explain my issue and to send pictures of the problem. He diagnosed the issue from the pictures and gave me a service call price. He told me he could be here today but had to get back to me regarding a time. When he called me back, he said he could be here in 15 minutes. AND HE WAS HERE in 15 minutes! He was very professional and explained what he was doing. He wore his mask and gloves during the entire visit. He even suggested how I could save money by doing some cleaning myself. He also showed me what to purchase to clean the coil. He offered to research the cost of replacing my old air handler. Brandon met and exceeded by expectations!
Highly Recommended!!! I'm not one to review much but I need to share! Our family is Very grateful and satisfied with the service received. My gas furnace was making a loud banging sound that shook the entire house. I contacted Higher Maintenance for an emergency after hours repair. Brandon arrived quickly and was able to diagnose the issue and repair. He was professional and explained what was needed to repair and why. We are now nice and warm again! Thank you Brandon and Higher Maintenance & Service, LLC.
We have used Higher Maintenance for services within our company, JASINT Consulting and Technologies in Columbia, MD, multiple times. His services has included diagnosing and repairing issues. He has also performed routine maintenance for us. The technician, Brandon, is very "ALWAYS" knowledgeable and has no problem explaining any questions addressed. Because of his excellent work, we have referred him to our Property Management Company, to use at some of their other locations.
I used Higher Maintenance & Services for two of my properties and they have always been consistently knowledgeable and of high quality. Mr. Jefferson takes the time needed to understand the unique set of challenges that need to be addressed whether it be maintenance or a complete replacement of the system. I trust Mr. Jefferson's expert judgment and I will continue to use Higher Maintenance for my properties. Look no further!
Awesome customer service!!! Needed an assessment on my furnace. Part was ordered and installed ASAP and at a GREAT PRICE (part and installation)!! This company is now and will continue to be my 'go to' for ALL of my HVAC needs!! They are simply PHENOMENAL!!!
Higher maintenance replaced our 2 air conditioning units and did an absolutely wonderful job. Brandon and his team is top notch, professional, courteous and on time. Would recommend them to anyone that is looking for a top quality HVAC company.
Very glad I found out about Higher Maintenance & Services. After waiting for a few days for another company, I was told about higher & they came the next day & got the AC working. Amazing. thank GOD.
I have a business in DC, and had a contract with a very large, corporate HVAC company for my regular maintenance. The service I got from that company was expensive, the techs were often late or didn't show up at all, leaving me to call and try to set up another appointment, and if there was an emergency they would "see if they could make it by next Thursday." In the midst of my complaining about my HVAC company during a team meeting (as we were all sweating through our shirts), one of my employees suggested a friend of theirs, Brandon Jefferson. I called him that day and he was there the following day to fix our AC.
I used Higher Maintenance for a rental property broiler problem. Mr. Jefferson was very professional and resolved my issues. In addition he came back to my house to help out with another problem that was unrelated.
Great service and great people bringing it to you
This company does great work! I use them for all of my real estate needs!
Our AC was acting up and within 45 minutes of my husband talking to Brandon he was at our door. He was very professional, thorough and found out we had a small leak. He gave us refrigerant and came back the next day to put a sealant on and made sure everything was good. We definitely recommend Higher Maintenance & Service LLC!
Brandon has done a great job. My air conditioner is working great now